FAQs

A well-detailed brief is everything. My best work happens when clients provide clear, thoughtful information upfront. We can communicate entirely through messages it's actually preferred for keeping everything documented and focused.

No, not at all. Consultations are only for clients who prefer discussing complex projects over a call. 95% of my projects run smoothly through detailed messages.

A: Each project is custom-quoted based on scope, complexity, and timeline. After reviewing your brief, I'll provide a clear proposal with exact pricing. Most projects start at £XXX.

A: No I don't discount my work, and here's why: My pricing reflects the value, expertise, and results I deliver. Lowering my price means compromising on the quality and attention your project deserves. I'd rather point you to a designer who fits your budget than deliver work I can't stand behind.

A: Project consultations are £30. This fee covers my time to thoroughly review your brief, prepare strategic insights, and provide actionable recommendations during our call.

Q: How does the consultation work?

A: 1) Submit your brief → 2) I review it → 3) We schedule a 30-minute call → 4) I send a custom proposal within 24 hours.

A: The brief questions guide you through what I need to know. If you're truly stuck, answer what you can—the consultation is where we'll fill in the gaps together. No brief = no consultation booking.

No brief = no consultation = no quote. This process respects both our time and ensures we're a good fit before investing further.

A: Because your project isn't a template. Just like you wouldn't ask a tailor "how much for a suit?" without discussing fabric, style, and fit, I need to understand your specific needs to give an accurate quote. The brief form ensures we're aligned before discussing numbers.

A: Some clients have complex brand stories, multiple decision-makers, or simply prefer talking through their vision. It's a personal preference, not a requirement.